Trezor.io/Start
Simple, secure setup for Trezor hardware wallets

Get started with Trezor.io/Start — Secure hardware wallet setup

Follow a clear, guided onboarding process to initialize your Trezor device, create and protect your recovery seed, and connect safely to Trezor Suite or supported web apps. This guide covers every step from unboxing to your first transaction.

Quick steps

1. Unbox & inspect

Check tamper-evident seals and make sure the package is authentic before powering your device.

2. Connect & visit

Connect the device to your computer and go to Trezor.io/Start to begin the secure onboarding flow.

3. Install firmware

If required, install the official firmware. Firmware ensures compatibility and security fixes.

4. Create recovery seed

Write down your 12/24-word recovery seed on the provided card — never store it digitally.

Complete setup guide

This section walks through the onboarding experience on Trezor.io/Start in full detail. The steps below are written to help both new users and those recovering an existing wallet.

Step 1 — Unboxing & verification

When your Trezor device arrives, inspect the box for tamper seals and authenticity markers. Only accept devices from trusted retailers or directly from the official store. If the tamper seal appears broken or missing, contact support before using the device. Genuine Trezor packaging and device markings are part of the chain-of-trust that ensures you received an untampered product.

Step 2 — Connect & open Trezor.io/Start

Connect the Trezor to your computer using the supplied cable. Open a browser and navigate to Trezor.io/Start. The Start page guides you through installing any necessary software (Trezor Suite or Trezor Bridge) and launching the secure onboarding flow. Always ensure you are on the official Trezor website (check the URL and HTTPS lock) to avoid phishing pages.

Step 3 — Install official firmware

During the first run, your device might need a firmware update. Trezor devices ship with signed firmware from the Trezor team. The Start flow will verify firmware signatures and prompt you to install updates if required. Installing official firmware is critical — it contains security patches and ensures compatibility with the latest apps and standards. Never install firmware from untrusted sources.

Step 4 — Set a secure PIN

After firmware setup, you will be prompted to choose a PIN. The PIN protects access to the device if it’s lost or stolen. Choose a PIN that is memorable to you but not guessable by others (avoid birthdays or repetitive sequences). Never enter your PIN on websites — it is entered securely on the device screen when requested.

Step 5 — Backup your recovery seed

The recovery seed is the single most important element for wallet ownership. During setup, the device will generate a 12 or 24-word recovery phrase. Write these words down on the provided recovery card (or use a hardened metal backup solution) and store the backup in a safe, offline location. NEVER take photos or save the seed digitally. Treat the seed as the keys to your bank: anyone with access to it can control your funds.

Step 6 — Optional passphrase & hidden wallets

For additional privacy and plausible deniability, Trezor devices offer an optional passphrase feature. The passphrase acts as an extension to your recovery seed and creates hidden wallets that are accessible only when the passphrase is provided. This is a powerful feature but increases the complexity of recovery — losing the passphrase means losing access to the hidden wallet forever. Use passphrases only if you understand the implications and have a secure way to remember them.

Step 7 — Add accounts & receive funds

After completing setup, add accounts for the coins you want to manage (Bitcoin, Ethereum, and many others). Each account generates receive addresses; verify the address on your device before sharing it. Use the receive flow to confirm addresses visually on device screens — this prevents malware on your computer from altering displayed addresses.

Step 8 — Sending transactions

To send funds, create a transaction in Trezor Suite or a supported web app. Review the transaction details carefully: destination address, amount, and network fees. Confirm the transaction on your Trezor device by checking the same details on the device screen. Signing happens on-device and the signed transaction is broadcast without exposing private keys to the computer.

Step 9 — Firmware & software updates

Keep your device firmware and desktop/web software up to date. Updates often include security and compatibility fixes. Trezor Suite checks firmware integrity and will prompt you when updates are available. Always verify update prompts originate from the official app or site and confirm signatures when asked.

Step 10 — Test small transactions

If you're moving large amounts for the first time, send a small test transaction first to confirm your setup and understanding of fees and addresses. This simple practice reduces risk and ensures you’re comfortable with the flow.

Security best practices

Security is the foundation of hardware wallets. Adopting a few consistent practices will dramatically reduce the chance of loss or theft:

  • Keep your recovery seed offline: Use physical backups and consider metal plates for long-term durability.
  • Use a strong PIN: Keep it private and change it if you suspect compromise.
  • Verify addresses on-device: Always confirm receive addresses and transaction details on the Trezor screen.
  • Download official software: Only use Trezor Suite or official bridges from Trezor.io.
  • Avoid public or untrusted computers: Perform critical operations on trusted devices and networks.
  • Consider multi-layer security: Use passphrases, multisig setups, or cold storage practices for large holdings.

Troubleshooting common issues

Here are quick fixes for common onboarding problems:

  • Device not detected: Try a different USB cable, use a different port, or install Trezor Bridge if needed.
  • Firmware update fails: Restart the device and retry; ensure you followed on-screen steps and used the official installer.
  • Lost recovery seed: If you lose the seed and still have access to the device, create a new wallet and transfer funds immediately. If the seed is lost and the device is gone, funds are unrecoverable.
Ready to secure your crypto?
Start at Trezor.io/Start and follow the guided flow to set up your device securely. Keep your recovery seed safe and verify all firmware and transaction prompts.